Hospital Pharmacy Support – Case for Change

The Technicians Support Services Industry Reference Committee (IRC) is responsible for ensuring that nationally recognised qualifications deliver the skills and knowledge required to equip the sectors under its remit with a highly skilled workforce.

SkillsIQ, under the direction of the Technicians Support Services IRC and the Hospital Pharmacy Technical Advisory Committee (TAC), has prepared a Case for Change to update two Hospital Pharmacy qualifications in order to address a number of key issues relating to qualification outcomes, including industry concern regarding the level and strength of skills and knowledge contained within individual Units of Competency and their associated assessment requirements.

In 2016, the Society of Hospital Pharmacists of Australia (SHPA) conducted a comprehensive workforce study into hospital pharmacy technicians and assistants. SHPA’s White Paper, titled Exploring the role of hospital pharmacy technicians and assistants to enhance the delivery of patient-centred care, showed that there is concern regarding the lack of a career structure for hospital pharmacy technicians/assistants in Australia.

Industry has consistently highlighted that the current training package products are not meeting their needs. Access to a skilled workforce and qualifications that support the delivery of the skills and knowledge as defined by industry is critical.

The proposed update of the following qualifications will seek to incorporate the required changes to ensure that industry has access to skilled pharmacy technicians and assistants to meet the current and future needs of the Australian health care system.

• HLT37115 Certificate III in Hospital/Health Services Pharmacy Support
• HLT47115 Certificate IV in Hospital/Health Services Pharmacy Support.

Feedback was sought in relation to this Case for Change during August and it is in its final stages of preparation for submission to the AISC.

Further information

For more information or to discuss, please contact Devika Mudaliar at or by telephone on 02 9392 8100.

Please follow and like us: